Questions to ask the coaching staff when starting a high school strength program

High school strength coaches play a massive role in long-term athlete development. Teenagers are in their formative years, many embarking on a college playing career or a lifetime of fitness. Plus, coaches are among some of the most influential mentors and figures in our lives. That’s why it’s so important to get on the same page with a united message.

We all have a former coach who inspired us to grow, challenged us in new ways, or provided a listening ear during tough times. Until recently, however, that was only the role of the sport coach. Strength and conditioning coaches were limited to select high school football programs. Often, the head coach and strength coach were one in the same. As high school athletic departments come around to the idea, more and more strength coaches are joining the staff. It’s important to understand, however, that high school sports are a different game. These athletes stay constantly busy despite still developing. Programs operate along tight schedules, and coaches foster individual styles of play. 

In order to pull the best out of each athlete, the head coach and S&C coach need open communication. Here are a few questions to get answered before you start. 

Question #1: How much time can your team devote to strength training?

Each sport operates off of their own schedule. Some teams have ten players, others have 60+. Although a lot can be accomplished in a little amount of time, it’s important to block off a specific section for S&C. 

We know it’s easier to align ten people’s schedules than thirty. Can you split the team into groups, with some training in the morning, some before practice, and some on the weekends? If the coach can commit two hours total, would one longer session be best, or could they donate 30 minutes of practice across four days? 

Under tight schedules, no one wants to give up their time. Therefore, it’s important to align with the strength coach on the benefits of strength training. Show that you can take away 15 minutes of their regular warm up by working with players in the gym before. Or explain how targeted strength and conditioning helps athletes recover faster and prevents injury. 

Whatever you come up with – be realistic. It doesn’t do any good to write a five-day, multi-hour strength program when you get two hours a week with the athletes. 

Question #2 – What’s your practice and game schedule like?

Programs should be designed around performance. It’s hard to sell an athletic department on strength training if it impedes their win/loss record. Therefore, you want to avoid placing your hardest sessions the day before a game. It might be common sense, but if you don’t have that conversation, how will you know?

Does their sport play once per week, such as football? Or do they have multiple game nights, like basketball? Do they have to travel far and wide for competition and practice, cutting into strength training time? Do they have the luxury of an off-day after a game, or is it always a quick turn-around? Asking these questions not only helps you program effectively, but it shows that you’re invested in the team-first, not your bottom line. 

Finally, figure out when to peak the program. When’s their championship season, and when’s the off-season? Are there weeks where there’s an “easier” match-up, or more important ones featuring the hometown rival? Know these details intimately. On easier weeks, maybe you run them a bit harder. On rival week, maybe you up the competition in the weight room. Little intricacies like these make more difference than a blanket, one-size-fits-all program. 

Question #3 – What’s your style of play?

Coaches love to outsmart opponents. To do so, each team adopts a certain style of play. Whether it’s structure, pace, or physicality, the chess match of coaching warrants attention. You might have the perfect program to challenge aerobic fitness. You get ready to present it to the coach, only to find they win most games on brute strength alone. That’s not to say a slightly fitter team can’t help, but you don’t want to take away from their style of play. 

Before beginning any high school strength program, talk to the coach about how they want their team to look. Watch old film with them, if you can. Talk about areas he or she focuses on, and areas they’d like to improve. Have they always been a physical team, but graduated their biggest players last year? Can you help their freshmen get stronger? Do they beat teams in transition, but struggle in half-court play? How can your program assure they dominate the defensive boards and win the race down court?

Work with the coach, not against them, to enhance their strengths and improve their weaknesses. 

Question #4: How many players are preparing for college?

How many are in their first year of the sport? And how many players fall somewhere in between? Experience levels not only influence on-field or on-court play. Seniors headed to college in a few months need to prepare for their upcoming challenges. They’ll definitely be in the gym multiple times per week in college. As a high school strength coach, connect with their collegiate S&C coach for a smooth transition. Will they be training barbell squats? Power snatches? While your 14-year-old freshman is learning to jump correctly, you can add the advanced movements for college prep athletes. Align movement patterns and progressions to limit injury and enhance performance. 

On the flip side, newer athletes might need regressions. Push ups instead of bench, inverted rows vs pull-ups… you get the idea. They might even benefit from an entirely separate introduction week. If possible, spend extra time with them going over basic safety, especially if you’re one coach for every 60 athletes. Rather than face a surprise on day 1, meet with the coach and identify the needs of individual athletes. 

Question #5 – What’s the team culture?

Whether you like it or not, you’re going to be the new person. A new face, new coaching style, in possibly a completely new environment. They’re teenagers, and all that comes with it. They’re likely a mix of good friends. Maybe some have bad blood. Many might be wary of change. Before you step foot in that weight room, learn about the team culture. It doesn’t matter if your strength plan took Team USA to the Olympics if your high school team doesn’t buy-in. They won’t get much out of it. 

Ask the head coach who the team leaders are. Maybe it’s the captains, maybe it’s the seniors, or maybe it’s the quiet guy always doing extras. Each team has someone who generates a following. If you can get buy-in from those athletes, the rest will follow. 

Equally as important are the clowns – those players who are always down to goof off. Talk to the coach about how they manage these athletes. Are they hard-workers who just need a little reminder to focus? What motivates them to compete? What tactics or techniques does the head coach use to get them on the same page?

Finally, it’s just cool to be a part of the team culture. Get to know the athletes you’re coaching. Show them respect and investment, and they’ll return the favor. Imagine showing up day one and your coach is playing your season theme song in the weight room. It changes the entire vibe of the session. Start off on the right foot so you can carry that momentum forward.

Conclusion

The most important part of joining a high school coaching staff is constant communication. You might come from a different background as the head coach, so ask questions. The better understanding you have, the better prepared you’ll be. Keep the door open as well – it’s not just one meeting and done. Foster constant back and forth as the season progresses. What’s working? What can we do better? Is the team tired or hungry for more? Stay in touch, stay engaged, and you and the team will grow together. 

 

Detric Smith, NSCA CSCS, ACSM EP-C, Pn-1 is the owner of Results Performance Training (www.resultsperformancetraining.com) in Williamsburg, VA. He has a BS in Kinesiology from Virginia Commonwealth University and specializes in Sports Performance Training and Fat Loss Transformations. For over 15 years he has gained experience at various sports performance centers and personal training studios, as well as coaching and teaching physical education from elementary school to high school. 

5 mistakes trainers will definitely make as they start their career

Mistakes are a part of the learning process, and you’re guaranteed to make them at some point. I know I have, as have many legendary coaches and trainers. What sets you apart is your ability to reflect upon what happened, reassess, and make changes in the future. 

In an effort to jump ahead of the curve, I’ve put together a few common mistakes trainers make in their early years. If you’ve made them, that’s perfectly normal.  Consider this an opportunity to grow. If you haven’t, maybe you can learn something from others that’ll guide you toward your ideal career path. Let’s dive in.

Mistake # 1- Not giving anything away for free

“Why would I give away free stuff? This is my career, and I need to get paid!”

Trust me – they’ll get their free information somewhere. By giving away free stuff, you can make sure they’re getting the right information while also building a connection. The time you give away on a consult will pay for itself when they purchase a long-term package.

After you’ve gotten their contact info (see above!), ask to set up an appointment for a completely free consultation on their schedule. Give them a taste of what a difference you can make, and show you’re not just a sleazy salesperson. Sit down with them and ask real questions. Learn their schedule, their goals, their lifestyle, injury history, and what they like and don’t like to do for exercise. Explain to them in detail how you’ll meet each and every need they have. Be direct and say “I think a 3-day-per-week semi-private group session will work best for your needs because…” They want you to make the decision for them. 

Giving away free stuff can help set you apart as the go-to trainer for something. For example, maybe you’ve positioned yourself as someone who knows all about golf. Every day you share tips for rotational power and hip mobility. You develop an e-book about mental endurance through 18 holes. You even provide a free strength seminar for golfers at the local country club. Eventually, people will understand your value and show up at your door for personal training. 

Mistake #2 – Narrowing your focus too early 

Lots of people start out wanting to work with athletes or train the stars. It’s possible, but you’ve got to spend years setting yourself apart, doing internships, and learning from the best. There are tons of other populations that want and need your expertise. Don’t count them out too early. You might end up working with them more than you think.

By zeroing in on a single population early, you’ve completely negated anyone who doesn’t fit that exact profile. Sure, you might get one or two aspiring athletes or some social media clout, but that’s still a VERY small window. 

Instead, use the start of your career to connect with a wider audience. Young athletes might want to get in better shape and need a nutrition plan. They can still come to you, as can adults searching for weight loss and improved quality of life. Remember – you’re growing a business, and it helps to train everyone at the start while developing your brand.

Mistake #3 – Never narrowing your focus at all

During your first few years, you have to train everyone to figure out your niche. But after you’ve gained some experience, you can start to specialize. 

By then, you should have a grasp around which group fits your style. Who do you most often work with? In which population can you make the biggest difference? Narrowing the focus after you have a long list of success allows you to rise above the crowd. Now, you can truly say you’re the expert in X, and you have the social and experiential proof to back it.

As a trainer, you’re selling a service in a saturated market. There comes a point where being a “Jack of all trades, master of none” offers diminishing returns. 

In order to last, you’ve got to find ways to stand out. Think about your competitors and who they’re already going to get. How can you redirect potential clients toward your services? Unless you plan to be the Wal-Mart of trainers, narrowing your focus provides a superior product for attracting your niche clientele.

Mistake # 4 – Missing opportunities to network

Never stop learning! Get out to live events and connect with other people in our field. You’re on the right track by reading this article, but nothing beats a face-to-face conversation. Pick their brain about anything from dealing with tough clients to starting a business. The day-to-day grind of training clients leaves little time for business development, but you owe it to yourself to take that time. 

Which brings me to my next point – What gym are you working at? Are you settled in to a gym that aligns with your goals? Do they regularly support your growth and provide continuing education opportunities? Or are you stuck in a gym that’s just using you as a cog in the wheel?

If all else fails, get a mentor. Conferences and other live events are great places to meet like-minded people. But it can also just be your boss, if you admire their drive and career path.

Success is a hustle and grind, but there’s always a little bit of luck and who you know involved. Outworking everyone for a long time will help you beat them, but let’s not kid ourselves and think a little networking can’t help. 

Mistake # 5 – Believing the online coaching myth

In my opinion, you shouldn’t be training people online within your first year. There’s so much nuance that goes into being physically present with a client – how they move, their temperament, what motivates them, and so much more. Plus, by truly connecting with clients in person, you build trust and social capital that will take you far down the line. 

That being said – do you know how hard it is to get people’s attention now on Facebook and Instagram? Competing in that saturated market during year one is more than an uphill battle. 

The biggest mistake I see social media trainers make is confusing likes with real relationships. Online coaching with meaningful connection is possible, but it all goes back to providing value. If and when you do migrate to virtual training, make sure you have invested fans and followers. 

Detric Smith, CSCS, ACSM EP-C, PN1

Dear trainers: So you want to help people? Here’s the thing…

You’re not helping anyone if you start training people tomorrow without developing your skills. 

You think you are helping, but in reality you are hurting. Think about it – these people come to you at their most vulnerable. Many have pain and injuries they aren’t aware of. Lots have tried everything else and reached near desperation. If you were in that state – physically or mentally – wouldn’t want a doctor or therapist on their first day?

Obviously, everyone has their first day at some point, and I’m not saying you can’t get started.  But expecting to make thousands from top-quality training during your first month is unrealistic. You’re doing the exact same thing you tell your clients not to do – expect overnight results. 

Everyone gets in to this industry thinking it’ll be one thing, and soon finding another. The following are the common assumptions and objections I hear from new trainers. I wanted to share them with you so that you can go forth and build a long-lasting, successful career.

“Plenty of people want to train with me already”

That’s great! How much will they pay you?

Friends, family, and acquaintances might line up for your services, but they’ll likely expect them for free. Even if they agree to pay, will it be more than $10 or $15? That’s going to be tough to make a living off of. 

Even if you have tons of Instagram followers who like your fitness posts, how many of them will give you real money for advice? The ones that do will take it and run. It’s not a recurring source of income. 

“But I want to be an online coach”

Again, back to the above – your social media followers are likely one-offs. You can sell recurring services, like memberships or personal training packages, but how saturated is that market? You have to find a way to stand out from the thousands of cheap (even free) options they have. And you know what stands out? Experience and knowledge. That comes from training in person. If you’ve never learned the nuances of coaching someone through their first squat, learned how to adjust a session on the fly, or know how to intervene when life gets in the way – how will you do so from a distance?

“But I have THE best certification. A few in fact!”

Certifications are great. They’re valuable assets to learning the basics, and requirements to train at almost any gym. They’re valuable steps as the first line of separation between a professional and recreational trainer. But the ability to connect with someone is a million times more important than any certification. 

We work in a human industry, and most of the time it’s connecting to the person behind the weights. If you truly want to help people, basic program design isn’t the way. Real coaches make the people they coach better with individual attention and investment.

“Okay, but I also have a college degree…”

I can’t discount the four years of learning experience that is college. Much like a good certification, it teaches you more than most people on the street. But the people you work with won’t really care. More than likely they don’t know what they don’t know, and they’ll jump around between fads well into their 40s. Why would they listen to someone they don’t know with a college degree, when their two best friends just lost a ton of weight on their juice diet?

People love a shortcut… until they realize there aren’t any. It’s going to be tough to convince people you can help simply based on your college degree. If you have the opportunity to attend conferences – do it. You’ll learn more about actually working in this industry by networking than anything.

“I want to train elite athletes”

Have you ever looked at the statistics at how many athletes actually get to the pros? Even college athletics? They make up like .000000000049% of the population. And they probably won’t appreciate you, as they’ve gotten this far on their own talent. 

But you know who will? The general, typically older population who’s trying to get out of pain and live a healthier lifestyle. Those people a) actually need you, and b) have the money to hire you! They crave real trainers with experience who will actually invest in their quality of life. If you can be that person, you’ve got a client for life.

“Can’t I just train everyone?”

You can’t serve everyone. You think you can, but you have to be a specialist to make a long-term career out of it. Business is built on retention. The things that can’t be taught in a textbook will be your difference maker. By specializing in a certain population, you’ll learn the nuances of working with them.

But in order to become a specialist, you have to train everyone at first. Yes, I know that’s counterintuitive. But it’s the only way you’ll discover what you’re truly great at. Maybe it’s prenatal care, and you develop the ideal progression through the trimesters, learn everything about balancing energy needs with exercise, and what issues to expect during a typical session. That’s something of value. It’ll get you more business than being sort of good at lots of things.

“I want to own my own business”

This one is inspiring – we need good trainers like you running the show in this industry. If you’re taking the time to read this article and develop, I want to help. Here’s a few steps to get there.

Go train people for ten years. Get acquainted with the reality that this isn’t a 9-5 job. Personal training, and especially owning a business, involves showing up before 5 am and staying after 9pm almost every day. You’ve got to get in the trenches to be able to understand what your members want AND how to connect with future staff. 

Do an internship. Get a good mentor. You’ll want to know the business inside and out, from training and equipment management to sales and staff development. It’s impossible to cover everything on your own, so seek out new information. Learn from the best and share ideas. Go to conferences. Read books and continue to foster knowledge. 

Don’t take the easy route in this industry, or you’ll burn out in a few years. Find some work/life balance. Notice it’s work/life – with work first. If you’re 22, working a few hours every day, and on 5 kickball teams, it’s time to work. You have to invest real time in your craft to become the best. However, don’t forget to breathe, take a break when you’ve earned it, and enjoy the process. 

Final thoughts

I’m that old guy now. I accept it. The unfortunate reality of overnight social media trainers exists. It’s easy to collect a few dollars because you look fit, can find the right lighting, and know how to organize a workout. People are attracted to short cuts. But those results will fall off quickly, as will your source of income. 

It’s true that if you want to help people, you have to start somewhere. But there’s a balance between getting your feet wet while learning on the job, and selling a life-changing solution without anything to back it up. Find the balance, and you can actually help people for a long time.

Are you over-correcting your clients? How to optimize cueing in group sessions

Great coaches understand the need for cueing to ensure technique adherence. Especially in a group setting, our clients both appreciate and need a little reminder every once in a while, regardless of experience. But have you ever considered the possibility of over correcting?

As trainers, we often to get an idea of the perfect exercise form – knees tracking toes, feet at an exactly 12 degree angle on squats, elbows next to ears during overhead press, you know. 

And for the most part, we have a good reason. Improper technique can both cause injury and reduce results. But does a singular, perfect technique really exist?

What exactly is perfect technique?

Have you ever seen a MLB pitcher throw a fastball? What about an NBA player take a jump shot? To save you a Google search, here are some pictures.

No one is supposed to move like that. Yet, by doing so, these people have made it to the top of their sport. Try telling them to do anything differently. 

Of course, these elite athletes train all day, every day. And they can still get injured. But there’s plenty to learn here about enforcing the “right” thing in our clients.

Some trainers talk about your knees going past your toes as if your knees will  immediately blow out. Despite “knees never traveling past the toes” being drilled into our heads since the dawn of time, it’s absolutely a myth. Just watch a child squat and come up perfectly fine. 

Sometimes, we have to let our clients feel out what works for them, not what we think it’s supposed to look like. How are you going to tell the six foot 7 guy in your class to squat the same as everyone else? Their body is literally different, and so follows their technique.

To be clear – there are some non-negotiables. Obviously if someone puts their spine at risk under heavy loads, we need to intervene. But there’s a difference between good coaching and over-cueing.

The Top Three Reasons to Stop Over-cueing

Reason One: Anatomical differences 

To carry on with the squat example, consider the anatomy of hip. We all have different pelvic widths and angles. You’ve got your femoral neck at all angles, and the femoral head sitting inside the acetabulum, which can be wide, deep, anteverted or retroverted. Many of us even have differences between sides, not to mention the variations among a group of people.

If you lie 10 different people on their backs and just put them through passive range of motion, you’ll immediately see distinctions. Ask them to stand up and move their body weight against gravity, and the differences compound.

Dean Somerset gives a great speech about anatomical differences which I highly recommend. He also uses athletes as an example, but this time on the same team. Tell me these guys who play the same sport don’t have different requirements.

Your group class is your own team of athletes, and each person has their own ideal technique. Don’t coach them out of it.

Reason Two: Are they doing the exercise wrong, or are you choosing the wrong exercise?

It’s easy to blame it on their lack of technique. After all, it’s highly possible that they’re pretty new to this whole gym thing. But instead of forcing a square peg into a round hole, why not give them a square?

Maybe they need to squat wider due to their anatomy. Maybe their stability limits full depth in a lunge. Maybe their shoulder injury prevents them from pressing bilaterally overhead. Or maybe it’s their first day and they simply fatigue after 10 seconds of a plank, and they literally cannot keep their back from arching during the entire interval. 

Who knows – that’s why you’re a great coach. You have the ability to assess each individual difference and prescribe exercises accordingly. Find the underlying reason why they’re doing the exercise wrong and address that. In the meantime, choose exercises that a) allow them to generate consistent tension safely around joints, b) challenge their existing work capacity just enough, and c) leave room for progressive overload.

Reason Three: Overcorrecting can cause more problems than it fixes

Take a second to think about why your members came to you in the first place. What were their goals? To lose weight? To promote active aging? To get more active so they can enjoy time with their family?

Unless you coach Olympic lifters, I’d be willing to bet it wasn’t so they could execute a snatch perfectly.

They came to you for help! The big rocks that get results – showing up consistently, eating well at home, working large muscle groups, etc. – are more important than the minutiae. When we overcorrect our clients, however, we bring their attention away from their successes and highlight their mistakes. 

Reason Four: Forcing certain postures can actually injure someone

Our body will find a way of doing what we tell it to do. If we need to clear an eight foot wall to run away from a bear, we’ll figure it out or get eaten. But the gym is not life or death. Your members don’t need to throw their back out trying to raise 135 pounds overhead when there are other options.

A good rule of thumb is that if a client can’t do it with their bodyweight, don’t load it. Put someone with their back against the wall, and ask them to touch the wall with the back of their hand. Without arching their back or doing some weird twisty thing with their neck or shoulder. If they can’t get into this “perfect” overhead technique naturally, what do you think is going to happen under load and fatigue?

That’s right – they’ll crank their thoracic spine, load up their traps, and probably leave with some impingement (if they didn’t already have it). 

A large percentage of my clientele never touch anything overhead. Why? Because the population I coach are suffering from injury, and their posture is out of whack.

Does that mean we never train shoulders? Of course not! But we train within their usable range of motion rather than against it. The gyms that did the opposite are why they have a nagging injury in the first place. All you have to do is head back to reason #2.

We utilize a Red Light/Green light system to automatically triage our members in to exercises. Let’s say it’s a press-heavy workout. Our system features options for those with shoulder injury, weakness, inexperience, or what have you. That way, they know when they walk in for training, they just look at the board, select their best option, and get on with the workout. You could do something similar to keep your clients safe, or come up with your own method.

Reason Five: They’re wasting time trying to think

Most people can only process one or two things at a time. Multitasking, despite how great we all claim to be at it, ruins productivity. Research has shown over and over again that switching between tasks that involve executive control costs time. And that’s just when the tasks are predictable.

Add in the time it takes for your members to process new information, take action, and get to that “perfect technique”, and you’ve lost valuable reps. When training groups, that could mean the difference between 10 and 15 reps per station. 

So ask yourself – who got the better workout? The person who raised the med ball a little less than directly overhead 15 times, or the one who spent the entire 30 seconds trying to figure out how to make you happy?

Finding a balance – How to Cue in a Group Setting

Who does your business attract? People who might lack confidence? people who are looking to go hard? people who are injury prone?

I know with us, the majority of our members lack confidence in joining a fitness program. They need encouragement rather than punishment. They came searching for comfort in simply being in a gym environment. And in general, they want to enjoy themselves, not be scolded the entire time.

Yet they also want to be corrected. If they didn’t, they would be at one of those chain gyms, lost in a sea of 35 people in a tiny, windowed room. But they’re not. No one paid attention to them there, and they weren’t making progress. So where is the sweet spot?

Types of cues – Motivational vs Corrective

Much like you wouldn’t just yell “you can do it!” for an hour, not everything you say during a session should be corrective. Each type of cue has a time and place, and members can actually give YOU cues on what they need. It just takes a little attention and emotional intelligence, which all good trainers possess. 

Motivational cues

We’re in the business of helping people, and that involves a little motivation. Whether it’s listening and re-framing their story when they’re struggling, or empowering them to squeeze out one last rep, that’s why they hired us.

Rewarding good behavior goes a long way. According to psychological theory, there are four general ways to induce action, plus a fifth called extinction. They are as follows:

  1. Positive reinforcement
  2. Negative Reinforcement
  3. Positive punishment
  4. Negative punishment

The above are actually a part of operant conditioning, a term coined by B.F. Skinner  back in the mid-20th century. Skinner tested animals’ response to exposure to external stimuli, such as a shock or a treat. As such, he was able to carefully manipulate behavior. 

While we’d like to think humans are more advanced than rats, you only have to look at your clients to know this stuff works. Positive reinforcement involves adding something to increase the likelihood of behavior, such as a leaderboard for hitting PR’s. Negative reinforcement, on the other hand, removes something to increase behavior, such as taking away a final set if they can hit a certain amount of reps in 45 seconds. 

Punishment, although it has a negative connotation, can also be an effective means of motivation. Just ask any parent. For example, coaches might use positive punishment when we add push ups if someone is late. Or they can implement negative punishment by taking seconds off of rest periods for half-assed effort. 

Finally, extinction is the equivalent of just ignoring someone. In my opinion, it’s the worst thing a coach can do. People start to learn that what they do doesn’t influence the outcome at all, so they just stop. Please, don’t be that coach. 

So, now that we know that using a well-orchestrated motivational cue has a larger effect than “keep your ribs over your pelvis, is there’s still a place for correctives?

Corrective cues

Language is the way we get our message across. Based off of the words you use, what you intend on relaying may or may not make sense to the recipient. 

Much like motivational cues, there are various ways to correct exercise technique. There’s a big difference between saying “sit back” vs “sit back on a box”. In one, your client might lean forward and just stick their butt out. In the other, they might exhibit a more natural squat. It all depends, so choose wisely.

Internally-focused cues ask your clients to think about how their own body is moving. Sitting back, bracing your core, and knees tracking toes all count as internal cues. External cues involves focusing the outcome of that movement – you end up sitting on a box or squeezing oranges under your armpits. (Yes, they’re largely imaginary.)

Getting these cues right is even more important in the group setting than in personal training. You’re not working with one person for an hour. You’ve got to balance the needs of a room full of eyes. 

Novices respond better to externally-focused cues. New trainees aren’t as in tune with their bodies. They don’t know what muscles to activate to try and break the bar in half. They just know the outcome. 

Expert trainees and coaches like yourself, on the other hand, know that it requires creating tension through external rotation of the shoulder. For those people, a quick reminder to activate the lats or keep the shoulders away from their ears is all they need. 

Now that you understand the types of cues, how do you use them?

How to choose the right cues at the right time

Again, and I can’t stress this enough, get to know your members. Spend time with them individually and see what clicks. Take notes if you need to. But don’t skip out on these little things. Because that’s what makes us all better. 

Tip #1 – Pick up on personality during the assessment

“If you’re not assessing, you’re just guessing”

Let me say it louder for those in the back – you have to do assessments for group training. How you do so might vary, but you need to know them as individuals. Otherwise you won’t make an impact. 

After reading about motivation, you’re likely thinking of a client who responds well to each type of cue. For example, I know athletes that definitely improve their effort if I take away their precious rest for slacking off. But your average mother of three might feel discouraged by that. Maybe she would love to head home to her kids earlier, and she clocks in a PR time when one less set dangles over her head. 

The mental aspect of training is more important than the physical. Based on your assessment, you should know which clients respond to what. Take that information to fire off the right motivational cues during a session. 

Tip #2 Train your staff to have a consistent message across classes

If you run a gym, or someone else coaches your class, it’s important to be consistent. Changing the message and shifting between cues will confuse your clients. Sure, trainers can have their own style. Some are going to be more energetic and lean towards motivational, while others are stronger on the technical side. 

Still, your members need consistency. If you’re programming a class that someone else will lead, make sure to meet with them. Go over “if this… then this…” scenarios. Share your common cues, and be open about which clients prefer what. Gym owners may even hold a weekly overview meeting, or use an app that lets them compare notes. 

You don’t have to be robots, but make sure you’re using similar language to connect with your team. 

Tip #3: Group newcomers and long-term members at the same stations 

This might seem counter-intuitive to some. Why not let the experienced people help the newcomers? Doesn’t it foster community?

Yes, but it also creates chaos. Remember – your members aren’t the coaches. You are. And they’re all there to get a great workout. 

Grouping them together allows you to identify when you’ll likely need to intervene. If, for example, say have one slightly more complex station, like bear crawls. You’ll know which rotation requires you to use corrective cues, such as not letting a bucket spill off of your back, and which you can be more motivational (Come on, Diane, I know you can get back to the start!).

Grouping your members by experience level not only allows you to better focus your attention, but it keeps members pushing each other. The new ones won’t feel discouraged by the guy who’s been here ten years, and your long-term members can feel free to go all out. 

Final thoughts 

The beauty of coaching is that it’s both an art and a science. You’re already a great coach by even considering these factors. Now it’s up to you to be creative! Get to know your members’ wants and needs, and start crafting your master plan. 

Sometimes less is more, and your talent lies in what you don’t say. Knowing when to intervene and when to let your clients figure it out is a masterful skill. So is being able to speak their language. Nobody likes a show off, but everyone can recognize a master at work. 

8 Traps for the Career Trainer

 Welcome to an industry where people with an overnight cert can take your clients and money. Even if it’s unfair, is there anything we can learn from these people?

Those who lack dedication will likely weed themselves out. But some have potential to be great trainers. They just need a little bit of direction. Most quality trainers have great intentions when they start, but get lost in this crazy industry. In this blog post, I provide a few tips that might allow us to keep the good ones. 

A career trainer has to do their job with a purpose of changing lives. Suck it up, buttercup, and see if you like your job enough to work all day long on a training floor.

No one would blame you for falling for one of these 8 traps for the career trainer. Quick, easy money is enticing. But if you really want a lifelong career as a fitness professional, read on to learn how to avoid the minefield. 

Trap #1: Getting promoted too soon 

In theory, it sounds great to become a manager of a gym within your first year. And financially, that might be the best option for you. But are you really prepared for the job?

Getting promoted before you’ve had a chance to learn from your mistakes and mentors can derail your career down the road. If you have aspirations to make fitness a profitable career, spend years on the floor, interacting with clients, perfecting your art of coaching. 

That doesn’t mean you have a turn down a promotion if you’re doing great things. But if you do get promoted, continue to train people and do the smallest of jobs. The best business owners understand their customers by investing their time.

Trap #2: Confusing IG and FB likes with money

Look, no one’s arguing that Instagram and Facebook are great marketing tools. But they’re just that – tools, not a means to make money. Even if you have enough likes to make money off of IG and FB, then you’re not a career trainer. You’re an instagram model. 

For career trainers, judging your success by social media likes can be a huge trap. Instead, focus on turning those likes in to real-life clients. Get emails, interact with them via DMs or your story, and have a product you can sell. 

Trap #3: Not continuing to grow and learn

Graduation and getting a certification doesn’t mean you’ve learned everything. Congrats, but you’re just getting started.

The industry is constantly changing. Your market is constantly changing. Trust me, the people I trained ten years ago are different than the ones I train now. Physiology is important, but no one cares about the Krebs cycle. 

Don’t know what’s left to learn? Study business management, psychology, finance, the art of coaching… anything. Hell, dive into the history of welding if you want. Learning new things keeps you excited, challenges your brain, and helps you become a more creative and compassionate coach.

Trap #4: Unrealistic views of money in the first few years 

Remember, you want to be a career trainer, not just a part-time trainer. No one gets out of undergrad and becomes a “trainer to the stars”, pulling in millions a year. And if they did, they’d likely be SOL once their inadequacies were uncovered. 

This. Industry. Is. Hard. Full stop. 

You’re going to invest lots of time, effort, and probably your own money in to your business for a long time before you’re turning any real profit. You’ll likely be working 12+ hour days, with most hours early in the morning and late in the evening. You’ll probably need a second job to make ends meet. 

If you’re not prepared for that reality, you have an unrealistic view of how things work. However, if you love what you do and want to grind, this industry will reward you in the long-run. You’ll be able to work for yourself, if you want to. You can create your own hours. And yes, you will be making real money. But only if you prove your worth first. 

Trap # 5: Targeting the “wrong” market 

In that same vein, every new trainer wants to train athletes and people who look like them. 20-somethings who are already in relatively good shape have tons of options, and frankly don’t need you. Yes, your friends will want you to train them, but no, they won’t want to pay for it. 

Instead of falling into that trap, target the people who have the time and money to pay and will actually appreciate you. These people are typically Gen Pop over 40-50. Make yourself different by being better than the other young trainers who ignore them. Educate them as to how you can actually make a huge difference in their lives. 

And that being said, educate yourself on how to connect with them.

Trap #6: Sacrificing the true story for a quick buck

Sure, you might get someone in for one or two sessions through a flashy ad, but is that long-term?

Making a sale is about finding a problem you can solve for someone, and then solving it. Understand the story they’re telling themselves. It’s possible they aren’t fully aware of their problem – they just know they want to lose weight, and their knee hurts when they try to run.

Once you connect with them, answer their objection, and show them you’re invested in them. If you can get this right, money won’t be a factor, and they’ll stay long-term. If you can’t solve their problem, let them know. It takes real reflection and self-awareness, but you’ll actually help people. That leads us into our next trap.

Trap #7: Selling a product before it even really exists

The product is you! Take time to intern and intern some more. Get a mentor. Know when you don’t know enough, and don’t be a fraud. Honestly, telling someone “I don’t know, but I’ll find out for you or connect you to someone who does” will put you in a position of trust. People make buying decisions, especially with their health, based on trust. Even if you lose a client today, you’ll gain five down the road by earning trust and expanding your expertise in the meantime. 

After gaining that invaluable experience, study business, and build your product. This is your career, after all, not some side gig. Learn from the best about how to grow your self-made company. 

Trap #8: Following the crowd

Everyone is doing it, so I should too! 

…didn’t your mom already tackle this issue with the “if your friends jumped off a bridge…” question?

I know you think that’s where the money is. But it’s a trap. The money may be there, but you’re not going to get enough of it to make a career. Unless you originated something, studied it for decades, and are the top name on a topic, you won’t stand out from the crowd.

Instead, go the opposite direction. Do what no one else is doing. I guarantee you there’s a market somewhere that’s being ignored. Maybe it’s the over-50 crowd who want a safe, effective, team-oriented group training session where they get individual attention. It might be something different.

But when you find them, go all in. 

Final thoughts

I’ve been a trainer since 2001. I’ve seen excitement and trends come and go. And I promise you, they will. You do not want to be a one trick pony in this industry. Invest time in yourself, your career, and the right clientele, and you might just emerge out the other side. 

 

Group Class Instructors, Meet Strength Coaches

It’s time for an introduction. Group ex, meet S&C coaches. All you have to do is look in a mirror.

“Wait WAIT. There’s no way he’s really suggesting that commercial gym group exercise instructors and collegiate or professional strength coaches have the same job.”

You’re right, I’m not. But the two should have more in common than they do, and I’d love it if every group class instructor started by shadowing a strength coach.

Both professions require standing in front of a group and giving exercise instruction. Both (should) require well-thought out programming and exercise correction. And both bring the energy when needed during 5 am workouts.

You see, I own a studio known for group personal training. Unfortunately, with chains opening left and right, that term has been butchered. The term coach, however, is sacred. When I hear one of my former athletes from decades back say coach, I feel like:

Now, why do I say every group class instructor (especially one that needs to own a gym competing in today’s oversaturated market) needs to shadow a strength coach?

Let me take you back to the good ol’ days.

Well, 2003 for me. Some of you were barely in kindergarten.

After finishing up my degree and doing a gazillion hours of internships for no pay, I reached out to Coach Kontos from VCU.

What I saw, it stuck with me for life, and opened up some doors.

You see, I had multiple jobs, bosses and “coaches” by then, but none of them were REAL coaches. I forgot them all, except Coach Kontos. When you see passion, energy, work ethic, leadership, and more passion, you don’t forget it. I still remember the stare and conversation when I used the word “try”.

Even though I coach group classes, I still carry the memories of what an ideal coach should be. The difference between most strength coaches and group instructors is the time invested. To become a head strength and conditioning coach at the college level, you have to get a degree, a CSCS certification, and in most cases, volunteer for years and make pennies as you get a graduate degree.

Fortunately, for group instructors, that wisdom and prowess has nothing to do with the degrees. It has to do with experience and mindset. You have to be passionate enough to do the hard work knowing you will get paid next to nothing. You have to go the extra mile.

My first suggestion to group instructors is to shadow a great S&C coach.

You’ll learn more in the trenches than you ever will by reading online. Short of that, here are a few tidbits of wisdom to take home.

Lesson One: A real coach makes the people they coach better

All of them, from the athletes to the interns. They’re not going to sugarcoat things, but they are also coachable themselves. They are driven by a strong purpose, and create a team atmosphere that drives you as well.

Lesson Two: Bring something else

If you plan to survive in this day and age, you can’t just do the bare minimum. You have to do more than show up, toss some music on, and yell platitudes for an hour. Instead, coach every single member, giving them a personal training experience in the group setting. Whatever class or group you’re leading, define your value every single day.

Lesson Three: Programming and coaching skills matter

I know, I know. This should go without being said, but unfortunately, some of y’all still need to hear it.

S&C coaches tend to get fired when someone gets injured. For that reason alone, they generally have good programming and coaching skills. Your regular members use your class to improve their fitness in the same way athletes train to improve their game. Learning to program months in advance is a strong tool. Treat your clients as if they’re going to be with you for years, and they might actually stay.

Lesson Four: The grind is in the details

The lessons I learned shadowing Coach Kontos last a lifetime. I learned how to pull energy out of nowhere before 6 am, and keep that same energy until 7 or 8 pm. The grind and work ethic were unmatched. His actions spoke louder than his booming voice.

That gritty edge a coach has is also needed to win in business. Go after a real coach, and they game plan and come back twice as hard. They fight until the end. A loss equals lessons. The job is never done until it’s actually done… not because you worked 8 hours, or it’s the weekend. Whatever it takes, believe or leave

Final thoughts

People expect things to happen overnight. The same people who preach patience and work ethic to their clients impatiently anticipate success tomorrow. How does that logic follow?

This industry is tough – it is what it is. But if you develop skills, focus on building a team, and refine your potential through passion, you might just make it. Don’t waste your time doing the bare minimum unless you want the bare minimum in return. The hours it takes to become great and “get there” are enough to make the average person give up. The real coaches will outlast the fads in our industry. The real coaches will last forever.

Books I’m reading right now – And you should be too.

Expanding your knowledge is critical to avoiding complacency. Your clientele and business are ever-evolving creatures that need nurturing, as is your mind.

The books below are written by some of the best in the industry – proving that there’s much more to personal training than counting reps and re-racking weights. If you want to expand your mind and upgrade your personal training business, I highly suggest investing in the books below.

And give me a shout to let me know what you think afterwards.

Day by Day – The Personal Trainer’s Blueprint to Achieving Ultimate Success

By Kevin Mullins

Featured on the PTDC’s top books for personal trainers, Mullins  dives in to a year’s worth of personal training advice. Each chapter literally covers a month of each year, serving as a step-by-step guide to successful business planning. Sure, he covers common themes such as nutrition and program design. But the real juice for fit pros lies in the other chapters, such as “Taking Care of Yourself”, “Professionalism”, and  “Business Building”.

Your Workout Perfected

By Nick Tumminello

Not only is Nick fantastic at building battle-tested programs for all shapes and sizes, but in my experience he combines the practical with passion to really make you think. I loved this book in particular, as its highly-individualized approach matches my training philosophy. With literally hundreds of exercises across over 70 programs, it’s a useful guide when tweaking your individual program design, for even the most seasoned trainer.

The Wealthy Fit Pro’s Guide to Starting Your Career

by Jonathan Goodman

What they don’t tell you after getting your certification  – clients aren’t immediately lined up at your door. You have to put in the work, and Goodman’s book is the perfect guide to figuring out the right work. From securing the perfect job at your dream gym to attracting more clients and discovering new streams of income, this book will save you time while making you more money. It’s a must-read for anyone starting up in our industry.

 


Detric Smith(CSCS, ACSM EP-C, PN-1) is the owner of Results Performance Training in Williamsburg, VA. He has 18+ years of experience in the Health and Fitness field  with an expertise in Group Personal Training. He is the author of Fit for Life and has been featured in various publications. You can reach out to him with questions via his Facebook page at https://www.facebook.com/detric.smith

“Punch the Clock” Workouts

I remember it like it was yesterday.

It was a Saturday in April, 74 degrees. I was wearing my lucky 49ers shirt, having just woken up from 8.5 hours of sleep. The night before, my Lakers beat the Supersonics. My stress levels were next to nothing. Every joint in my body felt like a million bucks.

I remember sipping on a cup of finely-brewed green tea…no, it was 2 cups. And then 2 hours later, at 9:49, I went in to the studio, and it happened.

Weights and personal records were flying left and right. I can’t remember the playlist, but let’s just say “it was a good day”

….now how many times has that happened in the past, say, year or two? Be honest.

I can probably count them on one hand.

Every workout is not going to be a 49 on a scale of 1-10. Some will be, but they’re as rare as an ice cube in the Sahara. Or actual Ice Cube in the Sahara. So how does anyone get results?

Results are more about consistency than anything. Nowadays we’re flooded with images of the girl or guy next door hitting a new PR or dropping 15 lbs on every social media feed we come across. But even those stories are not an overnight success.

Anyone in the industry knows these online stories truly come after months and years of hard work. Because working out is similar to punching the clock at your job. Most days, you just have to show up, do what you can for the time you’re there, and reap the paycheck when it comes.

Punch the Clock Workouts

Some days, you show up and it’s not your best or worst workout. The magic is actually here, believe it or not.

These are the workouts you really need to be tracking over time.  It is hard to believe because you have never seen a YouTube video featuring a “punch the clock” workout! They don’t make memes about these workouts. It is not something that is marketed in the fitness industry, because, well, it is not very exciting. To be honest, like most people, I am never going to show my punch the clock workouts.

For people who are new or getting back into the swing of things, please don’t try to make them a superhero in the first week. More importantly, it’s your job as a coach to reassure them that this is OKAY.

In fact, here’s your script for those people

You need to build a foundation with good technique and set (realistic) goals around showing up to earn the right to have a superhero workout. YOU ARE A SUPERHERO IN MY EYES FOR FINALLY GETTING OFF THE COUCH.

You just took a huge step that the majority of Americans don’t even do. GIVE YOURSELF CREDIT for doing this! The atmosphere at most gyms only works for people who are already in shape.

The ratio of superhero workouts (and even punch the clock workouts)  will go down drastically if you are trying to go “beast mode” every single day. — Your body needs time to recover.

Whenever I see people adding a ton of workouts, I make sure they designate some days as “light” days. On these days, the expectation is to just keep it moving. It’s just smart programming.

Don’t Forget the Boring Stuff

Take the time to build a strong foundation centered around habits.

Enough with the  overnight success traps. The time to build a strong foundation is longer than a month. Nothing upsets me more than to see people who have gone from doing nothing to being on pace for a life transformation, quit.

*People who are successful find a way to make complex things very simple.

A successful transformation is not complicated at all. It just  requires a ton of patience and hard work.

How to plan for off days 

I get this question all the time, and the person is expecting me to say  “run 5 miles, do 200 pushups, and then do 1000 crunches so the lower abs start to show.”

Instead, I tell them “you need to go for a walk, use the foam roller, plan your meals, do some flexibility work, and then lets set up a time to talk over your specific cardiovascular/conditioning plan.”

Spoiler alert: They won’t like this.

They would rather walk  500 miles, and then walk 500 more, just to be the person that walks 1000 miles, to justify the pizza and beer.

The magic is in doing what they already know what they should be doing, which is why they need you to hold them accountable.

As they go through the hard days, make sure to encourage them to workout  when it’s 20 degrees outside, dark, and their bed is feeling better than comfort food by the fireplace. Help them show up and do something. Just get out of bed and walk in the gym doors.

Remind them of their goals, even on the days it feels like they’re just punching the clock. The paycheck is coming

Don’t Play their Game – How small group personal training studios are losing by copying franchises

Under the money-making lure of franchises, we have a tendency to get away from what got us here. The enchantment of expanding into a corporation makes us greedy and we go after too many things at once.

Rather than playing the franchise game, make your strengths stronger. Focus on what makes you different. Make sure everyone knows your expertise within your specific niche, and own that. A few things you might actually do BETTER than the big franchises:

  • Smaller group sizes
  • Safety
  • Individual attention
  • Sport, age, or niche-specific training

Offer higher-end services that allow you to provide more personal attention. You don’t want to become the McDonald’s of the fitness industry serving up everyone fast food. You’re the Michelin-starred chef, so act like it. You might not be able to beat these franchises on presentation from the start. As long as you keep up with the times, cover up any glaring weaknesses you may have, and focus on your strengths as you grow, you’ll be better off.

Staff up, but just enough to stay small

As a sole business owner, you’ll eventually grow to the point where you need help. Create a team around you that can lift you up, take some weight off of your shoulders, and allow you to focus on continuing to grow.

When hiring a small, close knit team, here are my top five recommendations:

  1. Hire for your weaknesses first. Pick someone who compliments you to run a business. That’s why I recommend the first hire be an admin.
  2. Don’t let them leave the nest too soon, and don’t fill up your nest with too many birds. Sure, they’ll eventually learn to fly on their own, but time and dedication from you (and room for growth and personal attention) helps them flourish. In other words, don’t move too fast in hiring so you really help your team grow.
  3. Be diverse! Yes, you want them to have a common value system, but diversity helps us all connect to each other on a deeper level and see different perspectives.
  4. Set up systems for each aspect of your business – group training, personal training, and all of the work that goes on behind the scenes
  5. Delegate a leader. At some point, your team may get large enough that you can’t do it all. By then, you should have already developed and identified a leader you trust to carry the weight. Like a captain of a great team, they should be the liaison between you and the rest of the players.

When you get to a point where running the day-to-day takes away from the personal touch, hire someone. Not a trainer. Your first hire should be an administrative assistant. Let them do what they’re good at – bookkeeping, new member sign-ins, funneling the flood of emails. That frees up to do what you do best – coach.

You will have to continue to grow and build a team within your budget. Building a team requires a gradual transition away from the training floor, if any at all. Set up systems for your team of trainers to align them with your core values. After all, it’s your company, your brand. Hire for your brand and build a team you can trust.

Create a Community by finding the gaps in the market

Every franchise targets women in the 25-40 range. These gyms target people who a) are independent and old enough to make their own decisions and b) have been inundated with social media ideas of the perfect body. Does every single person in the world fit into that category? Absolutely not.

What about kids? Youth training is a great niche. Or the senior population. Maybe it’s male powerlifters or people who like to climb or divorcees wanting to work out with their pets. Humans are incredibly diverse and there are always gaps in the market. A few tips on creating a community:

When they come to you, make them want to come back.

Most are coming to you because of a bad experience. Even if they don’t find you as their first gym, it doesn’t matter. All that matters is that when they arrive, they stay.

Set your systems for consultations, questions, assessments, and the entire intake process. Make them feel at home, like they finally found “their” gym. Most undernourished markets value educates trainers, smaller group sizes, more personal attention, and an enjoyable atmosphere.

Don’t be afraid to turn people away

Not everyone is a good fit for your community. If you start taking on everyone who walks into the door, people will leave just as quickly as they arrived. Even your loyal members will notice a shift in the community atmosphere. Again, don’t play the franchise game of grabbing everyone. Stick to what you’re good at and provide value to those people.

Play the long game

Don’t worry if the first, fourth, or even fiftieth interaction you have with a customer doesn’t turn in to profit. You’re interested in keeping members for the long-term in your community.

Use education to your advantage

Small businesses competing against franchises can position themselves as experts in the industry. Providing valuable content for free may seem like a bad idea to the ill-advised. But trust me, if they’re not getting it from you, they’re getting it from the thousands of others handing out information. Use blogs, Social Media Posts, free e-books, and more to show your potential clientele that you know what you’re doing. Let them test it out on themselves first at their franchise gym, and when eventually disillusioned, they will come to you as the expert.

Get an email. Always.

If you’re going to offer something for free, send it to their inbox. That way, you have their email for future use. Use the follow-up period to offer some value. Whether it’s a free book, consult, or assessment, just do something memorable. You’re opening up a window for years, even after they have tried other places. You might not notice it right away, but emails with a free dining out guide might turn in to a member down the road.

But please, please. Don’t just spam people. Every follow-up has to be different to add value. Space them out over time. Saying, “Hey do you want to meet with me?!” 80 times is only going to annoy them.

Focus on retention

You can’t speak to everyone. If you’re attracting the wrong person, then it’s not good for you or your current members (see above)> When you DO get valued members, treat them as such. Do the basics incredibly well. Check on them when they miss a class or haven’t been around the gym in a while. Know about their family. Learn their passions outside of training. Treat them as family members, and they’ll stick around.

Get Creative with Marketing Strategies

You won’t have the same awareness off the bat as a franchise, but that can work to your advantage. Rather than beat your head in to a wall trying to copy the big box gyms, get creative with these tricks.

Know your numbers

You’ve created a community. You’re killing it by educating others about your expertise. Now where to focus your attention?

You won’t need as many members as a franchise to make a profit. On top of their overhead, paying out all their employees, and opening up multiple locations, they’re bleeding money left and right. A small business can shrink or swell with comfort as long as you know your numbers. If accounting and admin isn’t your strength, go back to step one and hire an expert. Get to know what exactly is coming in and out, and you can make informed decisions about what to do next.

Hit Singles every time rather than going for a home run

Advertising on TV, radio, or expensive websites might look like they’re putting points on the board. But if you get one home run out of 50 at-bats, is that a successful strategy? It’s not bad to shoot for the moon, but make sure you’re actually getting a return on them.

Instead, get out in to your local community. Systemize ways to build your network with joint venture and supporting local causes. Make your in-house methods of getting referrals solid. Basically, utilize guerilla marketing to your advantage.

Don’t Completely Ignore the Franchise

What? This entire time you’ve been telling us to not play their game, and now I’m supposed to pay attention.

Well, yes. Anyone can see that they’re obviously doing some things right by getting thousands of members in their doors.

Rather than try and copycat their strategy, learn from their business side. Those in the industry know that franchises (or anything that can put up a new place each week) is not going to beat you on “real coaching”. But they exist for a reason – they do a very good job of speaking to a particular person and making it easy for that person to find their services.

Get out in to your specific community and do the same. Find that particular person in your niche who is begging for tailored coaching. Make it easy for them to find you. Put your information and education in the places they’re looking, such as local clubs, small business partners, or their own inbox.

Long-Term Business Development: How to take Your Business from a Job to a Career

If you’re here reading this article, we know you’re invested in continuing education and are ready to grow to the next level. Nice work, and your clients probably thank you for your diligence. However, even the most intelligent trainers make these five common mistakes when going from a sole business owner to developing a thriving business. When turning your job in fitness to a career, here’s a checklist for step-by-step guidance along the way.

  1. Make your strengths stronger
  2. Get a mentor
  3. Add value with every follow-up
  4. Survive the punches in round-one
  5. Stay humble

Make Your Strengths Stronger

There are some places you will never beat on certain things. You’re not going to beat any other facility by playing to their strengths, and that’s fine. Know what your target market needs and become the best at that.

For example, our goal at Results isn’t to tell people to jump as high as possible in minute one of session one. It’s not to train until you fall down. Those gyms around the corner said that, and that’s why they came to us. Our strength is our ability to change lives long-term.

Get excited about the fact that you’re different, and you have the ability to change a life. Don’t try to be like those guys.

Get a Mentor

No one gets to the top by being arrogant and going it alone. There are people in this industry who have done what you’re doing tenfold, and who are happy to share their advice and wisdom. Listen to them.

If having guidance didn’t help, why would the best athletes in the world need coaches? LeBron James clearly knows how to dribble and shoot a basketball. Yet having outside feedback helps us think objectively about our actions, goals, plans, and mistakes. An experienced mentor is an invaluable tool to any career fitness professional, as they’ve paved a path you can follow.

Add Value with Every Follow-up

Use the follow-up period to offer some value. Whether it’s a free book, consult, or assessment, just do something memorable. You’re opening up a window for years, even after they have tried other places. You might not notice it right away, but emails with a free dining out guide might turn in to a member down the road.

But please, please. Don’t just spam people. Every follow-up has to be different to add value. Space them out over time. Saying, “Hey do you want to meet with me?!” 80 times is only going to annoy them.

Each person will respond to a certain emotional trigger – fear of missing out, fear of loss, fear of pain. These usually trigger a reaction that, over time, turns into a profitable business.

Survive the Punches in Round One

It’s going to be hard at the beginning. Building a business isn’t easy. But if you’re in it for the long haul, you don’t necessarily have to win the first round. You just have to get to the second and third while learning from mistakes.

How many people lose 30 pounds in a month and actually keep it off? Not many. How many franchises are still around from the year 2000? Exactly.

This “I want it now” mindset is going to ruin your long-term business development. Stick around long enough and adjust your game so you get better every time. But just for fun, here are my quick tips to get you past the first round.

  • Smile and have fun
  • Learn to shake hands
  • Laugh
  • Read books for professional development
  • Say your client’s name when they walk in
  • Ask them questions and truly care about your members
  • Have good posture
  • Make eye contact

These seem simple, but you’d be surprised how far they can take you.

Stay Humble

Kendrick Lamar knew what he was talking about. There’s a reason that song was a hit.

Once you’ve seen some success, don’t stop working. When you think you’ve “made it” is when you’re most vulnerable. After putting in years of hard work, you shouldn’t be scraping to get by. That’s why you put in good systems to manage the day-to-day, so you can be free to live a balanced life and explore new avenues.

The best coaches and businesses stay curious, humble, and eager to learn. For long-term business success, that may just be the best piece of advice you can get.